"Enjoy" became the entertainment promise of the Virgin brand
"Enjoy" became the entertainment promise of the Virgin brand
Tactical Route Promotions
Tactical Route Promotions
Alternative London, Alternative Sydney websites
Alternative London, Alternative Sydney websites

Erik the Dog - brand ambassador
Very cheeky, very Virgin
Very cheeky, very Virgin
In-flight and out-flight entertainment
In-flight and out-flight entertainment

Virgin Airways

  • Brand strategy
  • Digital strategy
  • Digital buzz
  • Print Advertising
  • TV Advertising
  • Viral Marketing
  • Events

In a word - enjoy!

Challenge

As a non-flag carrier, Virgin faced big challenges: not part of a major mileage programme, tight budgets, and no major feeder network. The brand was squeezed into doing ‘me-too’ advertising and brutal price promotions.

Solution

The strategy was to pull Virgin forward with the brand. A positioning around its original character of fun and fabulous inflight entertainment products supports the new ‘Enjoy’ brand promise.

Results

Revenue has seen 20% + growth, while internet sales have risen dramatically. The success achieved driving bums into seats on the Hong Kong-Sydney route has now been matched by a stack of creative awards collected for Virgin’s online work.