




As a non-flag carrier, Virgin faced big challenges: not part of a major mileage programme, tight budgets, and no major feeder network. The brand was squeezed into doing ‘me-too’ advertising and brutal price promotions.
The strategy was to pull Virgin forward with the brand. A positioning around its original character of fun and fabulous inflight entertainment products supports the new ‘Enjoy’ brand promise.
Revenue has seen 20% + growth, while internet sales have risen dramatically. The success achieved driving bums into seats on the Hong Kong-Sydney route has now been matched by a stack of creative awards collected for Virgin’s online work.